1. Why my computer does not recognize the recorder?
A: First, please confirm whether the USB cable has a transmission function, it must be Micro 5pin USB2.0 data cable. Also our packed USB cable is recommended.
Second, please do not use the hub socket. It is recommended to connect directly to the computer by our USB cable.
If you still can't use it, please contact us for help.

2. Why my recording is not be saved?
A: First, the time of recordings that are less than 2 seconds cannot be saved. Please pay attention to it.
Second, please confirm whether the recording starts to actually enter the recording mode.
Third, check the memory information, as the recording can't be saved if the storage is full.

3. How to choose recording format and bitrate?
A: Enter “Set”-“Record format”- “WAV rec”/ “MP3 rec”
Choose “WAV rec” (512Kbps/1024Kbps/1536Kbps) or “MP3 rec” 
(32Kbps/128Kbps/192Kbps), then short press play button to confirm the setting.

4. Why can't I play the music file?
A: First, please make sure the format of your music is correct. The recorder only supports MP3/WMA/FLAC/APE/OGG.
Second, please check if your music file is damaged when being transmitted to recorder.