Battery Camera C7

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   <h3 class="faq-question"><strong>The camera cannot be charged</strong></h3>
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     <p>Note: Lithium batteries cannot be charged normally at low temperatures below -10 degrees. Please ensure that the charging environment is at normal indoor temperature and that the camera has returned to normal temperature:</p>
     <ol>
       <li>Replace a charging cable to charge the camera and check if it can be charged normally</li>
       <li>Enter the real-time interface of the camera on the mobile phone APP and check if the battery has a charging sign. If there is a charging sign, it means that the charging indicator light is faulty and does not affect normal charging and use.</li>
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     <p>If the above troubleshooting cannot solve the problem, provide the SN number and contact us</p>
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   <h3 class="faq-question"><strong>The product does not turn on</strong></h3>
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       <li>Plug the camera into the power cord, let the camera charge for more than 2 hours, and then press and hold the power button to try to turn it on again.</li>
     </ol>
     <p>If the above troubleshooting cannot solve the problem, provide the SN number and contact us</p>
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   <h3 class="faq-question"><strong>The SD card cannot store videos, cannot view playback, and cannot detect the SD card</strong></h3>
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     <p>Note: SD card is only compatible with FAT, FAT16, FAT32, exFAT format, and compatible with SD card capacity 8G-256G</p>
     <ol>
       <li>Check whether the direction of inserting the SD card is correct</li>
       <li>Insert the SD card into the computer, select the SD card, right-click and format it to exfat format, and then insert it into the base station;</li>
       <li>Take out the SD card included in the base station, replace it with a new SD card, press and hold the base station for 10s to reset it, re-pair it, and then check whether the SD card can be recognized normally</li>
     </ol>
     <p>If the above checks cannot solve the problem, provide the SN number and contact us</p>
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