· Products without sufficient proof of purchase
· Lost or stolen products
· Items that have expired their warranty period
· Non-quality-related issues (after 30 days of purchase)
· Free products Repairs through 3rd parties
· Products are purchased from unauthorized resellers, dealers, distributors or other non-official or unauthorized stores or platforms.
· Products are marked as “sample” or “Not for Sale”, or sold “AS IS” or sent to you as “prototype”;

*The warranty extension is for the original buyer only and is NOT transferable. COOAU’s limited warranty extension is restricted to the country of purchase. The limited warranty is void on items taken outside the country they were originally bought in or shipped to directly from an authorized online purchase.